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Shipping & Returns

Select the line you are considering below to read about our shipping and return policies.

This tab applies to both the Designer and Premier Series of cabinets

Shipping

Freight - Most orders will be shipped via LTL curbside freight, no matter how small or how large the order.  That includes delivery to the jobsite and liftgate.  

The standard cost for freight delivery is based on the delivery address and is as follows:

  • A flat $350 for any state bordering the Mississippi river or east of the Mississippi river.
  • A flat $599 for ND, SD, NE, KS, OK, TX, NM, CO, WY, MT, UT, AZ
  • A flat $849 for CA, OR, WA, ID, NV
  • Addresses that need special delivery services (ferry access, delivery up stairs, etc) may require you to pay extra fees.  

FedEx - On small orders of unassembled cabinets, trim, fillers, etc.  You will be able to select FedEx at checkout.  The total will be calculaed at checkout based on the items in your cart.  Typically this runs $35-$40 a cabinet. 

Returns 

  • Panels larger than 48" and Assembled cabinets CANNOT be returned or refunded.  Unassembled (Ready to Assembled/RTA) cabinets, trim, etc can be returned as long as they are in good condition and in their original packaging.
  • Returns on these items will be subject to return shipping charges and a 25% restocking fee. 
  • ALL RETURNS MUST BE PROCESSED WITHIN 60 DAYS OF RECEIVING THE PRODUCT.  

Shipping

Currently Wolf Classic Cabinets are only available for ordering in NC, SC, GA, FL and TN (New areas may be added without notice, so if you are in a different state, inquire at orders@thewcsupply.com).  The cost for shipping is a flat $250.  However orders over $2,500 will ship FREE. 

  • Addresses that need special delivery services (ferry access, delivery up stairs, etc) may require you to pay extra fees.  

Most Wolf Classic orders will be shipped via Wolf Home Products truck or a last mile delivery service, no matter how small or how large the order.  That includes delivery to the job site.  Customer or representative of customer is required to assist in the delivery.  Deliveries will not be made to specific rooms of a home.  However, the driver may unload to an area outside of the home, such as a garage, carport or ground level porch of the home that will allow one person handcart access if close truck access is available

Returns

Wolf Classic products are returnable within 60 days of receipt.

  • Special Order items are not returnable.
  • All returns requested within 30 days of receipt will be subject to a 20% restocking charge.
  • Material over 30 days old will be charged a 35% restocking charge.
  • Material over 60 days old is not returnable. 

Shipping

The standard cost for delivery is based on the delivery address and is as follows:

  • A flat $199 for any state bordering the Mississippi river or east of the Mississippi river.
  • A flat $599 for ND, SD, NE, KS, OK, TX, NM, CO, WY, MT, UT, AZ
  • A flat $849 for CA, OR, WA, ID, NV
  • Addresses that need special delivery services (ferry access, delivery up stairs, etc) may require you to pay extra fees.  

Returns 

The manufacturer of this series does not accept returns since all cabinets are built to order.

HOWEVER - Wholesale Cabinet Supply will accept returns to their warehouse.

  • Any returns will be subject to a 25% restocking fee and the customer will be responsible for charges related to shipping the product to Wholesale Cabinet Supply's warehouse in South Carolina.

Shipping

The standard cost for freight delivery is based on the delivery address and is as follows:

  • A flat $199 for any state bordering the Mississippi river or east of the Mississippi river.
  • A flat $599 for ND, SD, NE, KS, OK, TX, NM, CO, WY, MT, UT, AZ
  • A flat $849 for CA, OR, WA, ID, NV
  • Addresses that need special delivery services (ferry access, delivery up stairs, etc) may require you to pay extra fees.  

Returns 

The manufacturer of this series does not accept returns since all cabinets are built to order.

HOWEVER - Wholesale Cabinet Supply will accept returns to their warehouse.

  • Any returns will be subject to a 25% restocking fee and the customer will be responsible for charges related to shipping the product to Wholesale Cabinet Supply's warehouse in South Carolina.

Depending on the manufacturer, most cabinets typically arrive within 2-4 weeks but please allow 5-6+ weeks for extenuating circumstances that are out of our control like back orders, delivery delays, damages, defects, etc.  (For "Special Order" cabinets - Add 6 weeks to the timeframes listed above.)

Unfortunately, those do occur occasionally, though not often. We will take care of replacements (as long as receiving instructions are properly followed), but we need time to send them.

Since these things are inevitable and out of our control, we can't be responsible for any delays, additional costs, labor or other inconveniences on your project that might be experienced as a result, so please plan accordingly.